Karam Alhourani
Oak Forest,IL
Summary
Energetically driving sales at The Shop Exclusive, I excelled in building customer relationships and structuring deals, enhancing customer satisfaction and sales outcomes. Leveraging complaint handling and deal negotiation skills, I significantly contributed to a positive shopping environment, showcasing a keen ability to understand and meet customer needs with effective solutions.
Overview
4
4
years of professional experience
Work History
Salesperson
The Shop Exclusive
Ford City, IL
10.2020 - Current
- Assisted customers in selecting appropriate products or services for their needs.
- Advised customers on the latest product features and benefits.
- Identified customer needs by asking questions and advising on best solutions.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Resolved customer complaints promptly and efficiently.
- Operated register, handled cash and processed credit card transactions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
Education
BBA - Accounting
University of Illinois At Chicago
Chicago, ILSkills
- Customer relationship building
- Sales process
- Deal structuring
- Customer care
- Complaint handling
- Product description
- Customer service
- Deal negotiation
Languages
English
Limited
Arabic
Full Professional
Timeline
Salesperson
The Shop Exclusive
10.2020 - Current
BBA - Accounting
University of Illinois At Chicago
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