Kareen Chenekan
Meriden,CT
Summary
Customer Service Associate with proven success at Estate Treasures & Services, specializing in problem-solving and sales support. Expertise in enhancing customer satisfaction through personalized recommendations and effective issue resolution. Strong collaborator focused on maintaining optimal stock levels and delivering outstanding service experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Estate Treasures & Services
Middletown, CT
09.2024 - Current
- Greeted customers and assessed needs to enhance service delivery.
- Resolved customer inquiries promptly through phone, email, and chat.
- Provided tailored product recommendations based on customer requirements.
- Assisted with returns, exchanges, refunds, and other transactions as necessary.
- Maintained a clean and organized work area, ensuring optimal stock levels.
- Followed up with customers post-purchase to confirm satisfaction.
- Addressed questions and concerns regarding products and services efficiently.
- Executed additional duties as assigned by management team.
Education
GED -
Meriden Adult Education
Meriden, CT06-2026
Skills
- Customer service
- Sales support
- Team collaboration
- Cross-functional team collaboration
- Problem solving
- Stock replenishment
Timeline
Customer Service Associate
Estate Treasures & Services
09.2024 - Current
GED -
Meriden Adult Education
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