Kareka Ogletree
Chattanooga,TN
Summary
Dedicated professional with extensive experience in eligibility processing and program regulations. Known for exceptional time management and customer relationship skills, committed to enhancing client understanding and access to assistance programs.
Overview
15
15
years of professional experience
Work History
Child Care Specialist 2
State of Tennessee
Chattanooga, Tennessee
11.2024 - Current
- Guided clients in understanding eligibility requirements and program benefits, enhancing their access to services.
- Maintained up-to-date knowledge of program regulations, policies, and procedures to provide accurate information and support.
- Processed eligibility applications, ensuring compliance with Child Care Certificate assistance program standards.
Eligibility Counselor
State of Tennessee
Chattanooga, TN
06.2011 - 11.2024
- Assessed client eligibility for state assistance programs and services.
- Provided guidance to clients on application processes and required documentation.
- Reviewed and verified client information for accuracy and completeness.
- Maintained detailed records of client interactions and case statuses.
Cashier
Walmart
Chattanooga, Tennessee
10.2016 - 07.2017
- Handled cash, credit, and debit transactions accurately.
- Processed customer transactions efficiently at the checkout lane.
- Assisted customers with product inquiries and store navigation.
Tax Preparer
Liberty Tax Service
Chattanooga, TN
01.2015 - 04.2016
- Prepared individual and small business tax returns for various clients.
- Reviewed financial documents to ensure accuracy and compliance with tax regulations.
- Assisted clients in understanding tax obligations and available deductions.
Education
Bachelor of Science - Business Administration-Accounting
University of Tennessee At Chattanooga
Chattanooga, TN05-2009
Skills
- Eligibility processing
- Program regulations
- Application assistance
- Case management
- Child care funding
- Budget management
- Customer relations
- Time management
- Conflict resolution
- Client advocacy
Timeline
Child Care Specialist 2
State of Tennessee
11.2024 - Current
Cashier
Walmart
10.2016 - 07.2017
Tax Preparer
Liberty Tax Service
01.2015 - 04.2016
Eligibility Counselor
State of Tennessee
06.2011 - 11.2024
Bachelor of Science - Business Administration-Accounting
University of Tennessee At Chattanooga