Kareli Borruel
Phoenix,Arizona
Summary
Caring professional with wide-ranging applicable knowledge prepared to deliver case-management and client advocacy. Dedicated and dependable relationship-builder with excellent organization strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Express Factory Outlet
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Engaged in friendly conversation with customers to better uncover individual needs.
Student Assistant
Carl Hayden Community High School
08.2022 - 05.2023
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Mentored and tutored individual students needing additional help.
- Managed student appointments for academic advising, streamlining scheduling processes, and reducing wait times.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Completed clerical tasks such as filing, copying, and distributing mail.
Volunteer
Self-employed
08.2022 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Represented organizations positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Tutored at various competency levels to help people with reading, math and writing skills.
Babysitter
Self-employed
08.2022 - 12.2023
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Guided school homework and read bedtime stories to support development.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Provided safe transportation to and from school and extracurricular activities.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ04.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Adaptable and Flexible
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Professional Demeanor
- Verbal/written communication
- Conflict Resolution
- Critical Thinking
Certification
- BLS - Basic Life Support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Express Factory Outlet
07.2023 - Current
Student Assistant
Carl Hayden Community High School
08.2022 - 05.2023
Volunteer
Self-employed
08.2022 - Current
Babysitter
Self-employed
08.2022 - 12.2023
Bachelor of Science - Nursing
Grand Canyon University
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