Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karelys Betancourt

Civil Engineering Student
Kissimmee,FL

Summary

Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Cashier Team Lead

Walgreens
02.2023 - 01.2024
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Learned duties for various positions and provided backup at key times.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Sales Associate

Ross Stores
09.2019 - 03.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations.

Retail Customer Service Associate

Walmart
01.2015 - 05.2017
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Trained staff on operating procedures and company services.

Education

Bachelor of Science - Civil Engineering

Polytechnic University of Puerto Rico
Orlando Campus
2028

Skills

Problem-solving abilities

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Timeline

Cashier Team Lead

Walgreens
02.2023 - 01.2024

Sales Associate

Ross Stores
09.2019 - 03.2022

Retail Customer Service Associate

Walmart
01.2015 - 05.2017

Bachelor of Science - Civil Engineering

Polytechnic University of Puerto Rico
Karelys BetancourtCivil Engineering Student