KAREN ALVARADO
El Paso,Texas
Summary
Skilled Certified Medical Assistant with 5 years in clinical operations and care coordination. Expertise in EMR management, medication administration, and compliance documentation. Supports medical teams through effective communication, clinical procedures, and patient education while ensuring adherence to HIPAA regulations.
Overview
5
5
years of professional experience
Work History
Certified Medical Assistant
Chicanos Por La Causa
El Paso, Texas
05.2025 - 01.2026
- Perform clinical assessment and triage of patient complaints, including urgent and emergent presentations, following established medical protocols.
- Coordinated patient care by accompanying patients to appointments, documenting provider evaluations, treatment plans, and follow-up requirements to enhance care continuity.
- Managed prior authorization requests, coordinating with insurance payors to secure timely approvals that supported uninterrupted patient care.
- Maintain comprehensive EMR documentation for admissions, ongoing treatment, and discharges in compliance with regulatory and program standards.
- Ensure accurate documentation of visit outcomes, referrals, and interdisciplinary communications within required electronic systems.
- Reconciled and maintained medication and medical supply inventory, ensuring compliance with standing orders and safety guidelines to support efficient operations.
Certified Medical Assistant
El Paso Pain Center
El Paso, Texas
08.2020 - 04.2025
- Obtain and document comprehensive patient assessments, including vital signs, medical histories, medication reconciliation, and allergy verification within EMR systems in a high-volume clinical setting.
- Prepare and administer medications and injections in accordance with provider orders and established clinical protocols; monitor and document therapeutic response and adverse reactions.
- Perform phlebotomy and specimen collection; prepare, label, and coordinate laboratory processing in compliance with clinical and safety standards.
- Assist physicians during in-office pain management procedures, maintaining sterile technique and supporting pre- and post-procedure patient care.
- Provided post-procedure education and discharge instructions, enhancing patient safety and ensuring continuity of care.
- Coordinated appointment scheduling, procedure confirmations, and post-procedure follow-up calls to efficiently manage high patient throughput.
- Conducted virtual patient intake for telehealth services, verifying demographic and clinical information to ensure readiness for visits.
Education
Associate of Applied Science - Medical Assisting
Southwest University
El Paso, TX01.2020
Skills
- Electronic health records
- Insurance verification
- Prior authorizations
- Care coordination and management
- Medication management
- Telehealth support
- Patient assessment
- Triage skills
- Referral management
- Phlebotomy skills
- Scheduling appointments
- Compliance and HIPAA
- Medical law and ethics
- Medical terminology
- Telephone etiquette
- Patient training
Languages
English
Professional
Spanish
Professional
Timeline
Certified Medical Assistant
Chicanos Por La Causa
05.2025 - 01.2026
Certified Medical Assistant
El Paso Pain Center
08.2020 - 04.2025
Associate of Applied Science - Medical Assisting
Southwest University