Karen Amaya-Varela
Shamrock Trading Corporation
Kansas City,KS
12
years of professional experience
Experienced with developing and implementing sales training programs that improve team performance and knowledge. Utilizes innovative training methods to engage and educate sales teams effectively. Track record of fostering a collaborative environment and driving consistent results through strategic coaching and mentoring.
Work History
Corporate Sales Trainer
10 Months- Led the majority of new hire training classes and developed presentations and training materials covering company culture, products, sales processes, and systems.
- Coached sales representatives through one on one and group sessions to improve sales performance and achieve revenue goals.
- Conducted role plays, call reviews, and coaching sessions focused on prospecting, discovery, objective handling, and closing techniques.
- Reviewed sales performance and pipeline activity to identify skill gaps and development opportunities.
Business Development Manager
3 Years 1 Month- Prospected new business opportunities through outbound calls, relationship building, and referrals.
- Conducted discovery conversations with clients to identify their business needs and recommended appropriate financial solutions.
- Built and maintained strong relationships with clients to increase customer loyalty and support long-term revenue growth.
- Consistently met monthly sales quota, demonstrating a proven track record of achieving revenue targets.
Financial Account Representative
1 Year 2 Months- Served as primary point of contact for clients, resolving issues to maintain high satisfaction and retention.
- Ensured clients were paid on time by processing invoices and conducting audits to catch discrepancies before payment.
- Collected payments from brokers to strengthen and de-risk their overall account receivable book.
Personal Banker
2 Years 11 Months- Acted as one of the few bilingual customer service representativess
- Resolved customer issues using problem solving skills in a polite manner
- Helped customers with their financial needs
Sales Associate
3 Years 11 Months- Delivered exemplary customer service, enhancing customer satisfaction and loyalty
- Resolved customer issues through effective problem solving and courteous communication
- Managed cash and credit transactions, ensuring accurate cash drawer reconciliation at shift end
Education
Bachelors - Business Administration
Skills
Sales strategy development
Pipeline management
Objection handling
Sales coaching
Sales training development
Multitasking
Adaptability and flexibility
Timeline
Corporate Sales Trainer
Shamrock Trading Corporation
11.2025 - CurrentRead More
Business Development Manager
Shamrock Trading Corportation
10.2022 - 11.2025Read More
Financial Account Representative
Shamrock Trading Corporation
08.2021 - 10.2022Read More
Personal Banker
Commerce Bank
09.2018 - 08.2021Read More
Sales Associate
Topsy’s
07.2014 - 06.2018Read More
The University of Kansas
Bachelors from Business Administration
Read More