Summary
Overview
Work History
Education
Skills
Experience
Certifications And Degrees
Achievements And Honors
References
Timeline
Generic

Karen Arellano

Asheboro,NC

Summary

Motivated and newly graduated Medical Assistant seeking to obtain clinical training and compassionate patient care skills in a dynamic healthcare environment.

Overview

3
3
years of professional experience

Work History

Front Desk Receptionist

Randolph Health Pediatrics
05.2023 - Current
  • Held responsible for opening and closing procedures of the office.
  • Verify insurances within Allscripts weekly, assuring accuracy.
  • Scheduled, rescheduled or adjusted 60+ appointments every week based on patient needs and provider availability.
  • Prepared daily encounter forms in advance, ensuring smooth operations for the next day.
  • Streamlined , verified, and updated patient demographics in the Allscripts system.
  • Improved patient satisfaction by providing attentive and compassionate care to pediatric patients.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Crew Member Trainer

McDonald's
11.2021 - 05.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Held responsible for opening and closing procedures in the store.
  • Set positive example for team members by providing high-quality, efficient service.
  • Improved customer satisfaction rates through consistent monitoring and coaching of crew members.
  • Accounted for and verified daily cash in registers.
  • Was cross trained and worked in various positions, in a fast paced environment with a lot of multitasking.

Education

Medical Assisting Program -

Randolph Community College
Asheboro, NC
05.2024

High School Diploma -

Randolph Early College High School
Asheboro, NC
05.2022

Skills

  • Proficient in medical terminology, patient care techniques, and basic clinical procedures
  • Skilled in Electronic Health Records management and office administration
  • Strong communication and multitasking skills, with a focus on patient comfort and satisfaction
  • Ability to prioritize tasks in a fast-paced healthcare setting
  • Immunization Administration
  • Pediatric and Adult Medication Administration

Experience

  • Internship, Eagle Physicians at Village Family Practice, Greensboro, North Carolina, 01/2024 - 05/2024, Performed administrative duties, including scheduling, confirming and rescheduling appointments., Assisted in patient intake, took vitals, administered injections, performed EKG's, and assisted providers in small procedures., Had a total of over 100 venipunctures throughout my internship experience., Over 230 hours of clinical experience obtained at my clinical site over the past few months.

Certifications And Degrees

  • BLS/CPR Certification, Randolph Community College, 08/2023
  • CMA (AAMA), In the process of being scheduled and taken.
  • EHR Certification, Randolph Community College, 06/2023
  • General Education Degree, Randolph Community College, 05/2024
  • Medical Assisting Degree, Randolph Community College, 05/2024

Achievements And Honors

  • Certification of Achievement, Randolph Community College, 05/2024
  • St. Joseph Catholic Church Volunteer, Asheboro, North Carolina, 2018 - 2022
  • AIM Club, Randolph Early College High School, Asheboro, North Carolina, 2018 - 2020
  • Junior Beta Club, Asheboro, North Carolina, 2016 - 2018

References

References available upon request

Timeline

Front Desk Receptionist

Randolph Health Pediatrics
05.2023 - Current

Crew Member Trainer

McDonald's
11.2021 - 05.2023

Medical Assisting Program -

Randolph Community College

High School Diploma -

Randolph Early College High School

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Karen Arellano