Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Karen Briseno

San Bernardino,CA

Summary

Expertise in client services, account management, and relationship-building. Reliable and resourceful customer service promoting conflict resolution. Ability to cultivate key client and professional relationships for multiple campaigns in diverse industries.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant

Loma Linda University Health Care
Loma Linda, CA
03.2023 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

Behavior Technician

Inland Respite
Corona, CA
01.2022 - Current
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Supported clients in developing self-help skills such as dressing, toileting, eating independently .
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.

Youth Development Professional

Expanded Learning
San Bernardino, CA
09.2022 - 02.2023
  • Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
  • Created a safe environment where youths could express themselves without fear of judgement.
  • Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
  • Provided homework help and tutoring in specific subjects.

Certified Screening Technician

Kaiser Permanente
Riverside, CA
09.2020 - 02.2022
  • Coordinated closely with healthcare providers regarding patient care plans following a screening or assessment.
  • Collaborated with other departments within the organization to ensure efficient workflow.
  • Performed quality assurance checks on all equipment used for screenings.
  • Conducted patient screenings and assessments according to established protocols.

Server

Olive Garden Restaurant
San Bernardino, CA
07.2018 - 03.2020
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Server

Dennys Restaurant
Moreno Valley, CA
08.2019 - 02.2020
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Medical Assistant Certification Program -

Loma Linda San Manuel Gateway College
San Bernardino
05-2023

Bachelor of Science - Biology

University of California, Riverside
Riverside, CA
06-2022

Skills

  • Patient-Focused Care
  • Patient Scheduling
  • Phlebotomy
  • Medical Billing
  • Medical Terminology
  • Data Entry
  • Patient Flow Management
  • Quick Problem Solver
  • Project Management
  • Performance Improvement
  • Time Management
  • Patience

Affiliations

  • Health & Wellness
  • Reading
  • Creative Outlet
  • Editing

Accomplishments

  • Undergraduate Bachelor Degree Cumulative GPA: 3.5
  • Cum Laude 2022

Certification

  • Medical Assistant Certification
  • BLS/AED Certification
  • Personal Trainer Certification
  • Mastery Level of Microsoft Office (Word, Excel, Project, PowerPoint) and Google Suite (Docs, Sheets, Slides) and Mac OS X.

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Medical Assistant

Loma Linda University Health Care
03.2023 - Current

Youth Development Professional

Expanded Learning
09.2022 - 02.2023

Behavior Technician

Inland Respite
01.2022 - Current

Certified Screening Technician

Kaiser Permanente
09.2020 - 02.2022

Server

Dennys Restaurant
08.2019 - 02.2020

Server

Olive Garden Restaurant
07.2018 - 03.2020

Medical Assistant Certification Program -

Loma Linda San Manuel Gateway College

Bachelor of Science - Biology

University of California, Riverside

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Karen Briseno