Karen Buckley
Greenview,IL
Summary
Proven Bartender with a track record of enhancing customer satisfaction and crafting high-quality cocktails at Jim's Bistro. Adept at multitasking and fostering a positive work environment, I excel in customer service and teamwork. My approach has consistently developed loyal clientele and improved service standards.
Overview
22
22
years of professional experience
Work History
Bartender
Jim's Bistro
04.2012 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Jim's Downtown
03.2003 - 03.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
High School Diploma -
Richwoods
Peoria, IL1977
Skills
- Effective Multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Jim's Bistro
04.2012 - Current
Bartender
Jim's Downtown
03.2003 - 03.2012
High School Diploma -
Richwoods
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