Karen Buckley
Greenview,IL
Summary
Proven Bartender with a track record of enhancing customer satisfaction and crafting high-quality cocktails at Jim's Bistro. Adept at multitasking and fostering a positive work environment, I excel in customer service and teamwork. My approach has consistently developed loyal clientele and improved service standards.
Overview
22
22
years of professional experience
Work History
Bartender
Jim's Bistro
Peoria Heights, IL
04.2012 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Jim's Downtown
Peoria, IL
03.2003 - 03.2012
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Education
High School Diploma -
Richwoods
Peoria, IL1977
Skills
- Effective Multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Jim's Bistro
04.2012 - Current
Bartender
Jim's Downtown
03.2003 - 03.2012
High School Diploma -
Richwoods