Karen Burja

• Assisted customers in identifying items of interest to enhance sales experience.
• Organized estate sale inventory for efficient display and customer access.
• Supported setup and breakdown of sales events, ensuring smooth operations.
• Engaged with clients to provide product knowledge and address inquiries effectively.
• Collaborated with team members to maintain a clean and organized workspace.
• Developed familiarity with diverse antiques and collectibles to better serve customers.
• Adapted quickly to changing priorities during high-traffic sales events for optimal service delivery.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

• Assisted in surgical procedures, ensuring patient safety and comfort throughout.
• Monitored vital signs during anesthesia, maintaining accurate records for veterinary assessments.
• Administered medications and vaccines as prescribed, enhancing patient care protocols.
• Educated pet owners on post-operative care and preventive health measures, improving client satisfaction.
• Conducted laboratory tests, including blood analysis and urinalysis, ensuring precise diagnostic results.
• Managed inventory of medical supplies, streamlining ordering processes to minimize shortages.
• Trained new staff on best practices for animal handling and clinic procedures, fostering team efficiency.
• Collaborated with veterinarians in developing treatment plans tailored to individual patient needs.
• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
• Restrained animals to protect veterinarians from potential harm.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
• Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
• Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
• Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
• Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
• Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Administered medications to animals in treatment and documented changes in condition.
• Enhanced client satisfaction by providing compassionate care for pets during their appointments.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Restocked surgical and office supplies to keep all necessary materials easily accessible.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Improved patient care by assisting veterinarians in diagnosing and treating animals.
• Recorded symptoms and documented medical observations to inform treatment decisions.
• Performed dental cleanings using an ultrasonic scaler under the supervision of a veterinarian, promoting improved oral health for patients.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant medications.
• Collected and prepared specimens for laboratory testing.
• Assisted in preparation and administration of anesthesia for surgical processes.
• Performed fecal examinations, urinalysis and bloodwork.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
• Facilitated stress-free visits for pets and owners with calm and patient demeanor.
• Provided emergency care for injured animals, significantly reducing recovery time.
• Obtained patient history from owners and performed physical examinations.
• Assisted veterinarians with radiographs and ultrasounds.

• Collected patient biopsies and blood samples for laboratory analysis.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Performed dental cleanings and extractions under the supervision of a veterinarian, promoting improved oral health for patients.
• Reduced errors in diagnostic testing by maintaining up-to-date knowledge on veterinary practices and techniques.
• Documented patient history and treatment details, maintaining accurate and up-to-date medical records.
• Assisted in dental procedures, contributing to overall oral health of patients.
• Participated in community outreach programs, raising awareness on animal health and safety.
• Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
• Assisted veterinarians in surgeries, ensuring procedures were carried out smoothly and effectively.
• Improved clinic efficiency with organization of medical inventory and timely restocking of supplies.
• Collaborated with veterinary team to update treatment protocols, leading to more effective care strategies.
• Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
• Maintained clean and sterile surgical areas, ensuring safe environment for animal surgeries.
• Educated pet owners on preventative care, significantly reducing incidence of common diseases.
• Streamlined patient check-in process, reducing wait times and improving overall clinic flow.
• Enhanced clinic reputation through exceptional customer service and care for animals.
• Conducted laboratory tests to assist in diagnosis of animal diseases, facilitating timely treatment plans.
• Managed scheduling and appointments, optimizing clinic operations and veterinarian time.
• Enhanced patient recovery rates by administering prescribed treatments accurately and compassionately.
• Increased client satisfaction by delivering compassionate care and clear communication regarding their pets' health.
• Provided nutritional counseling for pet owners, leading to improved health outcomes for pets.
• Implemented new system for tracking patient vaccinations, resulting in better compliance with vaccination schedules.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
• Performed dental cleanings using ultrasonic scaler.
• Administered vaccinations to variety of animal species.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Trained and mentored other LVT staff.
• Designed and created client education materials and marketing materials for hospital services.
• Facilitated community classes to provide information for pet owners while building hospital's reputation.
• Monitored vital signs during anesthesia, maintaining accurate records for veterinary assessments.
• Administered medications and vaccines as prescribed, enhancing patient care protocols.
• Educated pet owners on post-operative care and preventive health measures, improving client satisfaction.
• Conducted laboratory tests, including blood analysis and urinalysis, ensuring precise diagnostic results.
• Managed inventory of medical supplies, streamlining ordering processes to minimize shortages.
• Trained new staff on best practices for animal handling and clinic procedures, fostering team efficiency.
• Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
• Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
• Restrained animals to protect veterinarians from potential harm.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Conducted diagnostic tests such as blood work and x-rays to aid in accurate diagnosis and treatment planning.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
• Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
• Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
• Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
• Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Facilitated stress-free visits for pets and owners with calm and patient demeanor.
• Provided emergency care for injured animals, significantly reducing recovery time.
• Assisted veterinarians with radiographs and ultrasounds.
• Collected and prepared specimens for laboratory testing.
• Assisted in preparation and administration of anesthesia for surgical processes.
• Performed fecal examinations, urinalysis and bloodwork.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.

Energy Medicine and Cancer

• Awarded The Eden Energy Medicine Scholarship
• Five Rhythms Cycle
• Irregular Energies
• Energy Medicine for Hormonal Health
• The Vortex Revival
• The Shock Point
• Advanced Charkas
• Assemblage Point
• Vortexes
• Seed Points
• Anatomical Terms
• Finger Modes
• Radiant Circuit Pulse Test
• Advanced Aura
• Advanced Substance Testing
• The Five Disruptive Forces
• Infusing Blood with Energy
• Client Intake Procedures
• Creating and Running EEM BUsiness
• Marketing EEM Business
• Professionalism in EEM Practice
• The Chakra Business Plan
• Substance testing- Advanced
• EEM and Medical Situations
• The Eden Energy Medicine Scholarship- Scholarship Recipient

Principles of Energy Medicine

Basic Eden Energy Medicine Exercises

Energy Testing

Staying Grounded Basic Anatomical Terminology

Introduction to Meridians

Influencing Meridian Energies

Energy Balancing

Brazilian Toe Technique

Introduction to Ethics

Energy Tracking

• National Honor's Society Member
• Awarded Most Volunteer Hours Award
• Spanish Club Member
• FFA Member
• FHA Member
• Extracurricular Activities: Devine Food Bank packer
• Honor Roll