Karen Castaneda-Diaz
San Bernardino,CA
Summary
Reliable and adaptable worker with experience in retail and education environments. Skilled in customer service, teamwork, and handling fast-paced, high-volume settings. Comfortable balancing multiple responsibilities including customer interaction, organization, and operational tasks. Known for strong communication, dependability, and ability to quickly learn and support different roles as needed. Seeking a flexible position with steady hours and opportunities to contribute to a team environment.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Colton Joint Unified School District
05.2025 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Monitored student performance and provided feedback to inform instruction.
Substitute Teacher
Yucaipa-Calimesa Joint Unified School District
04.2025 - Current
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Assisted students in mastering subject material and preparing for tests.
Substitute Teacher
Los Angeles Unified School District
09.2024 - Current
- Managed classroom communication and supported students by following detailed lesson plans and responding to immediate needs, demonstrating strong organizational and multitasking skills.
- Maintained student confidentiality and handled sensitive information with discretion, ensuring compliance with privacy standards.
- Coordinated with school staff and administrators to provide updates and relay messages effectively, showcasing clear verbal and written communication.
Style Consultant
Target
07.2025 - 12.2025
- Supported daily retail operations in a fast-paced apparel department, ensuring strong presentation, organization, and customer readiness across the sales floor.
- Assisted with early morning freight processing, stocking, zoning, and merchandise organization to meet daily store set goals.
- Provided customer service support, including assisting guests with product location, fitting room needs, and general inquiries.
- Cross-trained in multiple store functions, including merchandising, register support, and inventory handling.
- Collaborated with team members to complete truck unloads and prioritize workflow during high-volume periods.
- Adapted to changing store priorities while maintaining efficiency and attention to detail in a team-based environment.
Teacher Assistant
Maywood Academy HS - Los Angeles Unified School District
04.2023 - 07.2024
- Supported English Learner students by facilitating communication and providing individualized assistance, demonstrating strong interpersonal and bilingual communication skills.
- Collaborated closely with teachers and staff to track student progress and relay important information, showing teamwork and clear communication.
- Maintained accurate records and respected student confidentiality, ensuring compliance with privacy and data protection guidelines.
Cashier/Retail Sales Associate
Burlington
01.2021 - 02.2022
- Provided friendly and efficient customer service at checkout, accurately processing transactions and handling payments.
- Assisted customers on the sales floor by locating merchandise, answering questions, and supporting purchase decisions.
- Maintained organized and visually presentable merchandise through stocking, zoning, and rack recovery.
- Pulled and organized clothing racks to support restocking and floor readiness.
- Balanced cashier responsibilities with floor support tasks in a fast-paced retail environment.
- Supported overall store operations by maintaining cleanliness, organization, and product availability.
Skills
- Customer service
- POS/Cash handling
- Merchandising
- Stocking
- Floor recovery
- Inventory organization
- Multitasking
- Time management
- Teamwork
- Communication
- Adaptability
- Attention to detail
LANGUAGES
English
Spanish
Timeline
Style Consultant
Target
07.2025 - 12.2025
Substitute Teacher
Colton Joint Unified School District
05.2025 - Current
Substitute Teacher
Yucaipa-Calimesa Joint Unified School District
04.2025 - Current
Substitute Teacher
Los Angeles Unified School District
09.2024 - Current
Teacher Assistant
Maywood Academy HS - Los Angeles Unified School District
04.2023 - 07.2024
Cashier/Retail Sales Associate
Burlington
01.2021 - 02.2022