Karen Chandler
Rector,AR
Summary
Dedicated professional with strong customer service skills and cash handling experience. Committed to delivering exceptional shopping experiences and fostering customer loyalty.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart Neighborhood Market
Paragould
11.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and store navigation.
- Collaborated with team members to ensure smooth checkout operations.
- Implemented best practices for maintaining cleanliness in checkout areas.
- Adapted to varying customer needs during peak shopping hours.
- Provided exceptional customer service, enhancing overall shopping experience.
- Handled returns and exchanges according to store policies effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Customer Service Representative
Wise Boat Seats
Rector, AR
06.2023 - 08.2025
- Resolved customer inquiries through multiple channels, ensuring high satisfaction levels.
- Assisted in training new staff on product knowledge and customer service protocols.
- Managed order processing and tracking using company-specific software tools.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Addressed and resolved customer complaints promptly, improving retention rates.
- Maintained accurate records of customer interactions for quality assurance purposes.
Invoicing
Wise Boat Seats
Rector, AR
06.2023 - 08.2025
- Ensured accurate documentation of completed deliveries, streamlining invoicing processes for prompt payment.
- Supported cash flow management through timely invoicing and diligent collection efforts.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
- Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
Education
High School Diploma -
Delta C-7
Deering, Mo05-1987
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
- Payment processing
- Product restocking
- Refunds and exchanges
- Merchandise restocking
- ID verification
- Attention to detail
Timeline
Cashier
Walmart Neighborhood Market
11.2025 - Current
Customer Service Representative
Wise Boat Seats
06.2023 - 08.2025
Invoicing
Wise Boat Seats
06.2023 - 08.2025
High School Diploma -
Delta C-7