Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Corbin

Richmond,VA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

ResCare Community Living
04.2018 - Current
  • 5+ years of professional experience
  • Provided personalized support to individuals with developmental disabilities, enhancing daily living skills and independence.
  • Facilitated communication between clients and families, ensuring understanding of care plans and progress updates.
  • Implemented behavior management strategies tailored to individual needs, promoting positive outcomes in various environments.

Server

Waffle House
04.2023 - 01.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Resolved customer complaints promptly, ensuring satisfaction and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Hostess

Chowtown Express INC.
03.2022 - 07.2023
  • Managed seating arrangements to optimize guest flow and enhance dining experience.
  • Provided exceptional customer service by greeting guests and addressing inquiries promptly.
  • Coordinated with kitchen staff to ensure timely food delivery and customer satisfaction.

Customer Service Representative

CDK Global
08.2022 - 01.2023
  • Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Collaborated with cross-functional teams to streamline support processes and improve service delivery.
  • Analyzed customer feedback to identify trends and recommend solutions for product improvement.

Industrial Seamstress

Wilkinson's Fabric
03.2020 - 05.2021
  • Operated industrial sewing machines to create high-quality fabric products.
  • Interpreted technical specifications and patterns for precise garment construction.
  • Trained new employees on sewing techniques and equipment operation for enhanced productivity.

Education

GED -

Wiregrass Georgia Technical College
Valdosta, GA
05-2025

Skills

  • Cash handling
  • Customer service
  • Phone etiquette
  • First aid and CPR
  • High volume dining
  • Task prioritization
  • Call center experience
  • Critical thinking
  • Time management
  • Data entry

Certification

  • First Aid Certification
  • CPR Certification
  • December 2024-2025
  • Driver's License

Timeline

Server

Waffle House
04.2023 - 01.2025

Customer Service Representative

CDK Global
08.2022 - 01.2023

Hostess

Chowtown Express INC.
03.2022 - 07.2023

Industrial Seamstress

Wilkinson's Fabric
03.2020 - 05.2021

Direct Support Professional

ResCare Community Living
04.2018 - Current

GED -

Wiregrass Georgia Technical College

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