Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
20
20
years of professional experience
Work History
CCS ECOMMERCE MANAGER
ESTEE LAUDER COMPANY
01.2022 - 06.2025
Oversee all daily operations.
Developing and implementing ecommerce strategies aligned with company goals.
Collaborating with cross-functional teams, such as marketing, sales and product development to ensure consistent messaging and branding across all channels.
Staying up to date with trends & making recommendations for improvements.
Pick, pack & ship orders
CCS STORE LEAD
ESTE LAUDER COMPANY
03.2013 - 01.2022
Oversee all daily operations.
Develop strategies to drive sales & grow the existing customer base.
Maintain high store standards, conditioners & foster a positive environment.
Manage store employees, including hiring, coaching, performance evaluation, scheduling, assigning duties and responsibilities.
BODY SHOP ADMINISTRATOR
COLONIAL CADILLAC
02.2005 - 03.2012
Resolve customer problems & complaints.
Maintained customer appointment system, review vehicle history files.
Walk around every vehicle, identify problem and needs of customers with proper documentation.
Write repair orders in ADP, check on progress of each repair order during the day & keep customers informed of any changes.
Maintain a follow up system for additional needs after repairs were completed.
Responsible for all deposits, petty cash, accounts payable & receivable, filing.
Nurse Resident Emergency Department at AtlantiCare Regional Medical Center, Mainland CampusNurse Resident Emergency Department at AtlantiCare Regional Medical Center, Mainland Campus