Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts. Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams, and making strategic improvements. Decisive leader and creative problem solver with many years of healthcare experience. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
Work History
Patient Care Coordinator
Advanced Diagnostic Group/ Akumin
Brandon, FL
01/05/23 - 07/31/24
Scheduled appointments for patients and coordinated follow-up visits as needed.
Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Completed insurance verifications and claim forms for patient intake and processing.
Compiled and maintained medical charts and reports in complex digital databases.
Processed patient intake information and updated medical records prior to treatment.
Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Established strong work network by building professional relationships with physicians and fellow employees.
Verified patients' insurance and payment methods during admissions or check-in processes.
Education
GED -
Plant City High School
Plant City, FL
06-1987
Skills
Payment Collection
Patient Flow Management
Database coordination
Healthcare operations
Claims Processing
Patient Relations
Insurance Verification
Medical Data Collection
Organizational Skills
Medical Terminology
Patient Registration
References
References available upon request.
Timeline
Patient Care Coordinator
Advanced Diagnostic Group/ Akumin
01/05/23 - 07/31/24
GED -
Plant City High School
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