Seasoned professional with a proven track record in customer service and cash handling, honed at Lowe's and the National Park Service. Excelled in enhancing customer experiences and efficiently managing transactions. Demonstrates exceptional reliability and communication skills, significantly contributing to team success and operational excellence.
Overview
16
16
years of professional experience
Work History
Cashier
Lowe's
Westminster, CO
11.2021 - 03.2024
Answered customers' questions and provided information on store procedures or policies.
Welcomed customers, offering assistance to help find store items.
Operated cash register or POS system to receive payment by cash, check and credit card.
Processed customer payments quickly and returned exact change and receipts.
Performed other duties as assigned by management.
Discounted purchases by scanning and redeeming coupons.
Helped customers find specific products, answered questions, and offered product advice.
Stocked shelves with merchandise when needed.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Offered customers carry-out service at completion of transaction.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Park Ranger Fees
National Park Service Chattahoochee National Recreation Area
North Rim, AZ
05.2008 - 10.2012
Enforced park rules and regulations to maintain a safe environment for visitors.
Provided assistance to visitors regarding camping permits, reservations, fees.
Contributed to park ranger training and development by mentoring and assisting new team members with tasks.
Patrolled trails and enforced adherence to park safety rules and regulations to prevent injuries and accidents among visitors.
Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Answered inquiries from visitors and provided information regarding park layout and history.
Provided visitors with information about park programs, facilities, and services.
Used a cash register to collect entrance fees and campground fees.
Counted money at beginning and end of shift, and made a deposit to the safe with the money taken in during my shift
Sold Daily, Weekly, and Annual passes.
This was a seasonal job from May 15 thru October 15 each year.
Education
Computer Information Systems
Mercer University College
Lithia Springs, GA
Skills
Cash handling
Reliability and punctuality
Cash register operation
Scanner operations
Cash drawer balancing
Written and verbal communication
Basic math
Identification checks
Customer service
Following directions
Timeline
Cashier
Lowe's
11.2021 - 03.2024
Park Ranger Fees
National Park Service Chattahoochee National Recreation Area