Karen Frederick
Lewisville,TX
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
5
5
years of professional experience
Work History
Store Manager
Cbd Plus Usa
2021.09 - 2024.01
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Lead Lab Assistant
MicrogenDX
2020.07 - 2021.08
- Processed patient specimens according to priority and documented results.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Worked effectively in fast-paced environments.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within the lab environment.
- Utilized advanced software tools for data management and analysis purposes.
Sales Associate
Donut Depot
2019.02 - 2020.07
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Horticultural Science
Texas Tech University
Lubbock, TXHigh School Diploma -
Flower Mound High School
Flower Mound, TX05.2016
Skills
- Operational Efficiency
- Business Management
- Documentation And Reporting
- Problem-Solving
- Sales Promotion
- Inventory Oversight
- Quality Control Procedures
- Data Collection
- Time Management
Timeline
Store Manager
Cbd Plus Usa
2021.09 - 2024.01
Lead Lab Assistant
MicrogenDX
2020.07 - 2021.08
Sales Associate
Donut Depot
2019.02 - 2020.07
Horticultural Science
Texas Tech University
High School Diploma -
Flower Mound High School
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