Karen Gallaher
Hilliard
Summary
Detail-oriented Front Desk Coordinator with extensive experience in patient scheduling and compliance standards. Proven ability to enhance patient experiences and streamline operations.
Overview
25
25
years of professional experience
Work History
Lead Front Desk Coordinator
Dublin Dental Associates
Dublin
01.2013 - Current
- Managed front desk operations and coordinated patient scheduling efficiently.
- Oversaw patient check-in and check-out processes for smooth workflow.
- Maintained accurate patient records using dental practice management software.
- Ensured compliance with health regulations and office policies consistently.
- Communicated effectively with patients to address inquiries and concerns.
- Collaborated with dental teams to optimize patient flow and service delivery.
- Implemented office procedures to enhance overall patient experience at the clinic.
- Answered telephone calls, greeted visitors and provided information and directions.
Patient Coordinator
Schneider Family Dental
Dublin
12.2000 - 12.2012
- Coordinated patient appointments and managed scheduling for dental procedures efficiently.
- Assisted patients with insurance verification and financial arrangements to ensure coverage.
- Communicated treatment plans and follow-up details clearly to enhance patient understanding.
- Answered incoming calls from patients, providers, and insurance companies courteously.
- Ensured accurate and timely completion of all paperwork related to patient care.
Education
High School Diploma -
Woodward
Toledo05-1972
Skills
- Patient scheduling
- Dental software
- Compliance standards
- Patient record management
- Procedure coordination
- Appointment management
- Insurance verification
- Treatment communication
- Teamwork and collaboration
Timeline
Lead Front Desk Coordinator
Dublin Dental Associates
01.2013 - Current
Patient Coordinator
Schneider Family Dental
12.2000 - 12.2012
High School Diploma -
Woodward