Karen Garcia
TA Truck Service
Newburgh,NY
1
Language
6
years of professional experience
Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Work History
Truck Service Advisor
7 Months- Communicated effectively with technicians to streamline repair processes.
- Maintained accurate records of service transactions and customer interactions.
- Managed warranty claims efficiently, ensuring proper documentation and prompt reimbursement from manufacturers.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
Forklift Operator
2 Years 8 Months- Coordinated inventory movements, maintaining accurate stock levels within designated areas.
- Assisted in training new operators on safety protocols and operational procedures.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Unloaded and stacked materials by raising and lowering lifting devices.
Retail Sales Associate
4 Months- Educated customers about promotions, loyalty programs, and new arrivals.
- Maintained visual merchandising standards to enhance store presentation.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
Wendy's Crew Member
1 Year 2 Months- Handled cash transactions accurately while balancing registers at shift end.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Observed customer purchases in line and differentiated between standard portions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
High School Diploma
Languages
Spanish
Native or Bilingual
Timeline
Truck Service Advisor
TA Truck Service
03.2026 - CurrentRead More
Forklift Operator
Amazon
07.2023 - 03.2026Read More
Retail Sales Associate
J Crew
03.2023 - 07.2023Read More
Wendy's Crew Member
Wendys Fast Food
05.2020 - 07.2021Read More
Newburgh Free Academy
High School Diploma
Read More