Karen Garcia Murillo
Hobe Sound
Summary
Proven customer service expert from Hometown Cleaners & Tailors, adept in cash handling and fostering positive customer relationships. Demonstrated integrity and empathy, ensuring 100% drawer accuracy and boosting customer satisfaction. Excelled in fast-paced environments, significantly enhancing customer experience through exceptional service and efficient problem resolution.
Overview
1
1
year of professional experience
Work History
Cashier
Hometown Cleaners & Tailors
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
South Fork High School
Stuart, FL05.2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Order taking
- Cash management
- Cash drawer balancing
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Hometown Cleaners & Tailors
08.2024 - Current
High School Diploma -
South Fork High School
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