Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Karen Garfias

Herriman,UT

Summary

Customer-oriented General Manager with 12 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

12
12
years of professional experience

Work History

General Manager

Cafe Rio
Riverton, UT
01.2012 - Current
  • Lead and manage all aspects of restaurant operations, including front-of-house, back-of-house, and administrative functions. Provide direction, guidance, and support to the restaurant team to ensure smooth operations and exceptional customer service.
  • Recruit, hire, train, and supervise restaurant staff.
  • Respond to customer inquiries, feedback, and complaints promptly and effectively to ensure customer satisfaction and loyalty.
  • Ensure compliance with health, safety, and sanitation regulations and standards.

Fitness Instructor

Salt Lake County Parks And Recreation
West Jordan, UT
07.2019 - 02.2020
  • Demonstrated stretching, cool-down and recovery techniques following workouts.
  • Modified exercise plans and routines based on client responses and success.
  • Stayed up-to-date regarding latest fitness trends and routines.
  • Helped clients utilize fitness equipment properly using verbal instructions and demonstrations.
  • Identified different muscle groups and explained ways to strengthen specific muscles.
  • Kept track of client fitness goals, progress and personal records.
  • Coached and encouraged participants during exercises and routines.
  • Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.

Education

Bachelor of Science - Kinesiology

University of Utah
Salt Lake City, UT
06-2019

High School Diploma -

West Jordan High School
West Jordan, UT
06-2012

Skills

  • Leadership
  • Communication
  • Problem-Solving
  • Financial Management
  • Customer Focus
  • Team Building
  • Operations Management
  • Adaptability
  • Time Management
  • Bilingual - Fluent in Spanish & English

Affiliations

  • Volunteer basketball coach for Gene Fullmer Recreation

References

References available upon request.

Timeline

Fitness Instructor

Salt Lake County Parks And Recreation
07.2019 - 02.2020

General Manager

Cafe Rio
01.2012 - Current

Bachelor of Science - Kinesiology

University of Utah

High School Diploma -

West Jordan High School

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Karen Garfias