KAREN GORIA
San Marcos,CA
Summary
Organized and reliable office support professional. Detail oriented with strong administrative skills. Committed to providing efficient support to ensure smooth daily office operations.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Travel Consultant – Department of Defense
American Express Global Business Travel
Camp Pendleton, CA
02.2024 - Current
- Arrange domestic and international travel for clients, including air, hotel, and ground transportation utilizing Sabre.
Office Receptionist
City of San Marcos – Senior Center
San Marcos, CA
03.2016 - 08.2016
- Office Receptionist, welcoming visitors, managing communication, and supporting daily office operations
Inside Sales Group Coordinator
Heavenly Ski Resort
Stateline, NV
10.1999 - 11.2000
- Inside Sales Group Coordinator supporting the efforts of the sales department, working closely with special tickets staff as well as other departments within the resort. Working directly with hotels, airlines and other vendors. Assistance with tracking sales results and handling multiple tasks utilizing Word, Excel, Windows 95, Goldmine and Quattro Pro.
Travel Consultant
Mokihana Travel Agency
Lihue, Kauai, HI
02.1999 - 09.1999
- Travel Consultant selling leisure vacation and corporate travel to clients utilizing the Apollo computer.
Sales Representative
Classic Custom Vacations
San Jose, CA
09.1991 - 08.1998
- Sales Representative selling customized tours to Hawaii and major city destinations in the United States including Vancouver, Canada. Position includes setting up flexible independent travel tours, i.e., hotels, tours/excursions, car rental, and airfare. Extensive knowledge of Hawaii. President’s Club Award Winner
Education
Central Washington University
Ellensburg, WA1988
Skills
- Exceptional customer service
Certification
- Travel Careers Institute, San Jose, CA | Certification: June 1989
- Comprehensive travel course covering the basics of the travel industry, including the use of Apollo computer training.
PERSONAL DATA
Sales, customer service. Well organized, efficient with good communication skills, quick learner, detail oriented.
Timeline
Senior Travel Consultant – Department of Defense
American Express Global Business Travel
02.2024 - Current
Office Receptionist
City of San Marcos – Senior Center
03.2016 - 08.2016
Inside Sales Group Coordinator
Heavenly Ski Resort
10.1999 - 11.2000
Travel Consultant
Mokihana Travel Agency
02.1999 - 09.1999
Sales Representative
Classic Custom Vacations
09.1991 - 08.1998
Central Washington University