Karen Linda Carpenter
Fort Lauderdale,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
25
25
years of professional experience
Work History
Sales Citizenship Expert
ITAMCAP, LLC
07.2020 - Current
- In charge of Sales of Italian Citizenship to clients
- Follow up with emails and phone calls
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Deliveries
ETHOS PHARMACY
07.2020 - 06.2021
- Delivering medication to patients homes
Sales Associate
TOY TOWN
08.2017 - 03.2020
- Responsible for making sales
- Great customer service
- Organizing and Inventory on Merchandise
Office Manager
ROBERT W. BAILEY, MD, FACS
09.2014 - 05.2016
- Responsible for appointment scheduling and familiar with EPIC system.
- Responsible for billing and coding.
- Preparing patients for both pre and post operations.
Unit Associate
MERCY HOSPITAL
03.2011 - 05.2011
- Responsible for patient registration and coordinating patient bed placement.
- Responsible for obtaining patient demographics and insurance verification.
- Answer phone calls and transfer to ER physicians.
- Update patient information in the system and create new accounts.
Admissions Bilingual Executive
CLINICA LAS CONDES
08.2010 - 11.2010
- Assisting patients prior to surgical procedure.
- Processing patient's registrations, insurance, personal information and co-payments.
- Assigning patients to their rooms.
- Gathering payments from international insurance providers.
- Interpreting for both patients and physicians.
Clerk Receptionist/Registration Associate
MERCY HOSPITAL
07.2007 - 05.2010
- Provided patient customer service and organized the day.
- Answered phone calls, registered patients and made appointments.
- Assisted the technologist with the departments: radiology, mammography, ultrasound, CT scan, PET scan and bone densitometry(DEXA).
- Provided doctors with medical records of their patients.
Clerk Receptionist/Registration Associate
MERCY HOSPITAL
05.2001 - 09.2004
- Developed analog film for the mammography department.
- Assisted the technologist with their department: radiology, mammography, ultrasound and nuclear medicine.
- Answering phone calls, received patients and organized their files for the technologist.
Education
Registered Nurse - Nursing
Brown Mackie College
Miramar, FL01.2013
Associate of Science - Nursing
Miami Dade College
Miami, FL01.2002
Skills
- Top sales in company- 47 million year
- Highly organized and experienced in managing multiple projects at a time
- Proficient in the Microsoft Office suite
- 80 plus clinical hours in Miami Dade and Broward County
- Billing
- Customer service
- Film
- Insurance
- Inventory
- Managing
- Assisting patients
- Preparing patients
- Coding
- Property Management
- Radiology
- Scheduling
- Fluent in Spanish & Italian
- Phone
- Ultrasound
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Decision-making
CLINICALS
- Mercy Hospital 2012-2013 100+ hours
- MED surge
- OB/ labor and delivery
- Jackson Memorial Hospital - north 2012-2013 100+ hours
- Palmetto Hospital 2012-2013 100+ hours
- Pediatrics
- NICU
- ICU
- Kindred Hospital 2012-2013 100+ hours
- Psychiatric
- Mental health
- Northwest Medical Center 2012-2013 100+hours
- Telemetry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual
Timeline
Sales Citizenship Expert
ITAMCAP, LLC
07.2020 - Current
Deliveries
ETHOS PHARMACY
07.2020 - 06.2021
Sales Associate
TOY TOWN
08.2017 - 03.2020
Office Manager
ROBERT W. BAILEY, MD, FACS
09.2014 - 05.2016
Unit Associate
MERCY HOSPITAL
03.2011 - 05.2011
Admissions Bilingual Executive
CLINICA LAS CONDES
08.2010 - 11.2010
Clerk Receptionist/Registration Associate
MERCY HOSPITAL
07.2007 - 05.2010
Clerk Receptionist/Registration Associate
MERCY HOSPITAL
05.2001 - 09.2004
Associate of Science - Nursing
Miami Dade College
Registered Nurse - Nursing
Brown Mackie College