Karen Lopez-Benitez
Summary
Motivated Family Service Specialist skilled in multitasking and verbal communication. Experienced in coordinating support services, optimizing enrollment processes, and enhancing parent engagement. Committed to fostering positive relationships and improving child outcomes through community resources.
Overview
8
8
years of professional experience
Work History
Family Service Specialist I
Telamon-Chatham County Head Start
08.2023 - Current
- Facilitated communication between families and program staff to strengthen support services.
- Coordinated enrollment processes, ensuring compliance with program guidelines and regulations.
- Developed educational resources that enhanced parent engagement and child outcomes.
- Conducted needs assessments to identify barriers affecting family participation in programs.
- Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.
- Coordinated resources and referrals to support families in crisis situations effectively.
- Provided ongoing support and follow-up for families, ensuring access to essential services and resources.
- Promoted community resources to families, assisting them in accessing necessary services for their specific needs.
- Implemented strategies to increase student recruiting, engagement and retention.
Social Worker II
Randolph County Social Services
07.2018 - 12.2021
- Executed comprehensive interviews in person or via telephone to asses allegations of child abuse and neglect.
- Screen reports correctly and in a timely manner.
- Facilitated referral process by directing necessary cases to appropriate law enforcement agencies in compliance with policy.
Education
Bachelor of Arts - Sociology
University of North Carolina At Greensboro
Greensboro, NC05-2016
Skills
- Professional telephone demeanor
- Task prioritization
- Teamwork and collaboration
- Friendly, positive attitude
- Organizational skills
- Multitasking Abilities
- Organization and time management
- Verbal communication
Languages
Spanish
Native or Bilingual
Timeline
Family Service Specialist I
Telamon-Chatham County Head Start
08.2023 - Current
Social Worker II
Randolph County Social Services
07.2018 - 12.2021
Bachelor of Arts - Sociology
University of North Carolina At Greensboro