Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Karen Lundquist

Saint Paul,MN

Summary

Ambitious franchise operater that demonstrates strong communication and organization skills. Able to exceed in sales and revenue while maintaining a positive work environment in a fast-paced business. Has been recognized six years by International Dairy Queen for excellence in food safety, building maintenance and repair.

Overview

10
10
years of professional experience

Work History

Franchise Owner

Self
South St. Paul, MN

Responsible for all aspects of operating a quick service restaurant.

This included:

*Inventory management and ordering.

*Money handling including cash and credit card transactions, bookkeeping,

deposits and account balance management.

*Employee interviewing, hiring, training and payroll.

*Location maintenance including building and equipment repairs and

cleanliness.

*Communication with franchise district manager. Reporting of monthly

sales to franchise corporation payment of all royalties.

Assistant Manager

Caribou Coffee
Oakdale, MN
08.2020 - Current
  • Mentored and motivated team members to achieve challenging business goals.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Motivated, trained and disciplined employees to maximize performance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

Medical Assistant

Stillwater Medical Group
Stillwater, MN
06.2000 - 12.2008
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Prepared and administered medications to alleviate patient symptoms
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
  • Explained procedures to patients to reduce anxieties and increase patient cooperation
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
  • Entered patient, procedure and equipment into computer system

Education

High School Diploma -

Hastings High School
Hastings, MN
06.1988

Associate of Applied Science - Medical Assisting

Century College
White Bear Lake, MN
05.2000

Skills

  • Revenue generation and management
  • Customer relations
  • Staff training
  • Merchandising expertise
  • Safety oversight
  • Inventory control
  • Employee, customer and franchise communicating
  • Troubleshooting and diagnostics
  • Safety and compliance
  • Document control
  • Schedule coordination

Accomplishments

Awarded the PRIDE award from International Dairy Queen for excellence in food safety, cleanliness and building and equipment maintenance!

Timeline

Assistant Manager

Caribou Coffee
08.2020 - Current

Medical Assistant

Stillwater Medical Group
06.2000 - 12.2008

Franchise Owner

Self

High School Diploma -

Hastings High School

Associate of Applied Science - Medical Assisting

Century College
Karen Lundquist