Karen Marie Vega
Brandon
Summary
Licensed Optician allows for demonstrated organization, customer service, communication, and optical skills proven by 40 years of successful employment.
Motivated, personable business professional with college degree and a successful 40-year track record of License Optician. Talent for quickly mastering technology – recently facilitated a Professional Optician course in Spanish Sales and Communication. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive and confidential records in accordance to HIPPA regulations. Demonstrated history of producing accurate, timely eye glasses and contact lenses for patients. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. An excellent team-player.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Office Manager
Eye Site Center
02.2018 - 12.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Licensed Optician
TAMPA EYE CLINIC
01.1997 - 01.2018
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Performed lensometry measurements accurately to ensure correct prescription lenses were dispensed to patients.
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Maintained accurate financial records by diligently processing payments, issuing receipts, and balancing daily transactions.
Licensed Optician
VISIONWORKS
01.1984 - 01.1997
- Performed lensometry measurements accurately to ensure correct prescription lenses were dispensed to patients.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Maintained accurate financial records by diligently processing payments, issuing receipts, and balancing daily transactions.
Education
Associate Science Degree -
HILLSBOROUGH COMMUNITY COLLEGE
TAMPA, FL01.1984
Skills
- Order/Dispense
- Eyewear & Contact Lenses
- Report Preparation
- Written Correspondence
- Computer Savvy
- Customer Service
- Scheduling
- Marketing & Sales
- General Office Skills
- Accounting/Bookkeeping
- Front-Office Operations
- Professional Presentations
- Fluent in English and Spanish
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Active listening
- Critical thinking
- Data entry
- Customer relations
Languages
Spanish
Full Professional
Certification
- NCLE Certified
Timeline
Office Manager
Eye Site Center
02.2018 - 12.2024
Licensed Optician
TAMPA EYE CLINIC
01.1997 - 01.2018
Licensed Optician
VISIONWORKS
01.1984 - 01.1997
Associate Science Degree -
HILLSBOROUGH COMMUNITY COLLEGE
Similar Profiles
JESSICA OCHOAJESSICA OCHOA
Medical Assistant /Eye Technician at ANTELOPE VALLEY EYE SITEMedical Assistant /Eye Technician at ANTELOPE VALLEY EYE SITE
Patrick RedigPatrick Redig
Optician at Medical Eye Glass Center/VsionFirst Eye CenterOptician at Medical Eye Glass Center/VsionFirst Eye Center
Matthew LaunsteinMatthew Launstein
Clinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye CenterClinic Manager at Eye and Ear Infirmary, University of Illinois Chicago, Eye Clinic and Millennium Park Eye Center
Kiranjeet KaurKiranjeet Kaur
Deli Associate at WalmartDeli Associate at Walmart
Jon DaileyJon Dailey
Retail Technician at Clean HarborsRetail Technician at Clean Harbors