Hostess
Katz 21 Steak
Corpus Christi, TX
09.2023 - 11.2023
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Accurately recorded customer information into reservation system.
- Directed patrons to lounges and waiting areas.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Monitored dining area to assess server capacity and estimate wait times.
- Greeted customers, answered questions and recommended specials to increase profits.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Verified reservations and wait times with customers.
