Karen McMenomy
Yucaipa,CA
Summary
Experienced market manager with a strong record in marketing strategy, client relationship management, and sales pipeline growth. Known for building partnerships, improving customer retention, and uncovering new business opportunities.
Overview
24
24
years of professional experience
Work History
Executive Market Manager
American Home Shield
Memphis, Tennessee
06.2016 - Current
- Completed market research and analysis to uncover possible business opportunities.
- Implemented successful business strategies to increase revenue and target new markets.
- Developed and implemented marketing plans to increase brand awareness, market share, and customer loyalty.
- Built strong relationships with top customers and prospects and generated robust sales pipeline.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used strong verbal communication to speak with customers and identify needs and requirements.
- Answered customer questions and addressed problems and complaints in person and via phone.
Broker/Team Leader Manager
Keller Williams Realty
Temecula, California
03.2015 - 03.2016
- Supervised Keller Williams Realty agents through listings, contracts, and closing processes, ensuring compliance and successful transactions.
- Reviewed contracts for compliance with brokerage policies and real estate regulations.
- Trained agents on Keller Williams systems, scripts, and transaction procedures.
- Recruited and onboarded agents within Keller Williams Realty brokerage standards.
- Trained and developed agents on consultative sales techniques, aligning property offerings with buyer needs to enhance client satisfaction.
Real Estate Sales Person
Self
Redlands, California
03.2003 - 04.2015
- Advised clients on residential property pricing, marketing, and purchase options.
- Conducted property showings and explained features to prospective buyers.
- Prepared listing presentations, sales documents, and purchase agreements.
- Negotiated offer terms with buyers, sellers, and cooperating agents.
- Coordinated closings with lenders, inspectors, attorneys, and title staff.
- Managed client relationships through follow-up, updates, and transaction support.
Education
Associate of Science - Psychology
Riverside Community College
Riverside06-1994
Diploma - General Education
Poly High School
Riverside06-1991
Skills
- Marketing strategy
- Market analysis
- Sales pipeline
- New business development
- Contract negotiation
- Brokerage compliance
- Customer retention
- Customer service
- Client relationship management
- Relationship building
- Leadership and communication
- Strategic thinking
- Problem solving
Timeline
Executive Market Manager
American Home Shield
06.2016 - Current
Broker/Team Leader Manager
Keller Williams Realty
03.2015 - 03.2016
Real Estate Sales Person
Self
03.2003 - 04.2015
Associate of Science - Psychology
Riverside Community College
Diploma - General Education
Poly High School