Hi, I’m
Karen Molina
Phoenix,AZ
Summary
Highly motivated & passionate Cosmetologist graduate seeking to expand the skills & knowledge by assisting in a respected Salon/Spa.
Highly talented with hair styling & makeup application.
Very much interested & willing to branch out more into esthetics.
Overview
2
years of professional experience
1
Certification
Work History
Nordstrom
Sales Associate
01.2022 - Current
Job overview
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Coach
Sales Associate
06.2021 - 10.2021
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Maricopa Community Colleges - Glendale Community CollegeGlendale, AZ
from Business
Centennial High School Peoria, AZ
High School Diploma
05.2019
Skills
- Customer Service
- Multitasking Strengths
- Stockroom Rotation
- Product Promotion
- Money Handling
- Excellent People Skills
- Time Management
- Product and Service Sales
- Sales Expertise
- Creative Strategies
Certification
Nordstrom Leadership Program
Timeline
Sales Associate
Nordstrom
01.2022 - Current
Sales Associate
Coach
06.2021 - 10.2021
Maricopa Community Colleges - Glendale Community College
from Business
Centennial High School
High School Diploma