Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Morin

Naugatuck,CT

Summary

Customer-focused clerk with numerous years of experience within fast-paced, high-volume work environment. Highly personable and receptive to customers needs. Well versed in post office products and services.

Overview

16
16
years of professional experience

Work History

Clerk

United States Postal Service, USPS
Naugatuck, CT
03.2021 - Current
  • Provides assistance to the public in complying with federal regulations regarding mailing parcels and letters
  • Receives, sorts and distributes parcels and mail
  • Transports mail to other offices
  • Processes applications for US passports
  • Actively listen's to customers, handles concerns quickly and escalated major issues to supervisor
  • Weigh's letters and packages and calculated costs based on classification, weight and destination
  • Loads and unloaded shipping containers and vehicle

Receiving Supervisor

Barnes & Noble
Waterbury, CT
09.2002 - 03.2016
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Double-checked cargo inventories and documentation for accuracy.
  • Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports
  • Coordinated warehouse organization scheme and product placements
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence
  • Executed excellent sales floor merchandising and selling

Travel Agent

Sanditz Travel Management
Waterbury, CT
01.2000 - 10.2001
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments
  • Implemented automated office systems, optimizing client and data communications as well as records management
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed

Education

High School Diploma -

Crosby High School
Waterbury, CT
06.1993

Skills

  • Cash Handling
  • Product and service sales
  • Sorting and labeling
  • Customer satisfaction
  • Administrative support
  • Point of Sale Knowledge
  • Quality Management

Timeline

Clerk

United States Postal Service, USPS
03.2021 - Current

Receiving Supervisor

Barnes & Noble
09.2002 - 03.2016

Travel Agent

Sanditz Travel Management
01.2000 - 10.2001

High School Diploma -

Crosby High School
Karen Morin