Karen Nightengale
Newcastle ,DE
Summary
Driven and meticulous, with a proven track record at AIG, I excel in customer service and time management. Demonstrated ability to enhance departmental communications and manage financial tasks efficiently. Known for exceptional work ethic, integrity, and a knack for maintaining confidentiality, I consistently exceed customer and employer expectations without compromising accuracy or empathy.
Overview
25
25
years of professional experience
Work History
Cashier
Dollar Tree Distribution Center
01.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Administrative Assistant to the General Manager
AIG
01.2000 - 01.2010
- Managed multiple priorities effectively, ensuring all tasks were completed accurately and on time.
- Assisted in budget preparation and expense tracking to maintain financial efficiency within the department.
- Maintained confidentiality of sensitive information by adhering to strict document handling policies and procedures.
- Enhanced communication between departments by scheduling regular meetings and distributing meeting agendas.
Education
Information Technology -
Delaware Technical Community College
DESkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer relations
Timeline
Cashier
Dollar Tree Distribution Center
01.2021 - Current
Administrative Assistant to the General Manager
AIG
01.2000 - 01.2010
Information Technology -
Delaware Technical Community College
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