Karen Pearce
Boca Raton,FL
Summary
College graduate looking to start in a career and pursue a better future.
Overview
7
7
years of professional experience
Work History
Administrative Assistant and Aftercare Teacher
Palm Beach International
10.2023 - 05.2024
- Director of first impression - front desk assignments, scheduling, course tracking, student supervision, meetings
Receptionist & Sales Associate
Central Animal Hospital
03.2021 - 10.2023
- Demonstrate proficiencies in telephone & front-desk reception within a high-volume environment.
- Consistently improved client satisfaction through expert resolution of conflicts and issues
- Help to keep the organization clean, safe & secure with vigilance toward external communication and interaction
- Handled cash transactions and maintained sales and payments records accurately.
- Sold membership, focused on animal care, services and nutrition, leveraging product knowledge, and personalized recommendations to meet customer and pets needs.
Blogger/Writer
Law Office of Robert Wayne Pearce
01.2019 - 10.2022
- Produce & edit creative content for websites, newsletters and social media
- Work directly with owner to develop new ideas for campaigns
- Conduct extensive research for fact checking purposes before publishing articles
- Proofread creative copy for the company website and other digital presences
Client Service Representative
Coral Springs Animal Hospital
07.2020 - 02.2021
- Demonstrated proficiencies in telephone & front-desk reception within a high-volume environment
- Assisted clients in scheduling/rescheduling appointments
- Quickly responded to client questions and concerns
- Consistently improved client satisfaction through expert resolution of conflicts and issues
- Helped to keep the organization clean, safe & secure with vigilance toward external communication and interaction
Sales Representative
LA Fitness
08.2018 - 08.2019
- Utilized hard, closing techniques to consistently convert prospects into paying members and a high volume fitness sales environment.
- Selling membership packages and getting people to upgrade memberships at front desk.
- Exceeded lead generation goals by identifying and engaging high potential prospects from competitors.
- Delivered persuasive conversations and tours to prospective members in order to promote sales.
Animal Care Specialist
Camp Canine
07.2017 - 12.2018
- Responsible for the care of all boarded animals
- Maintained sanitization routines for all aspects of the camp
- Measured and distributed food to animals in accordance with established procedures
- Performed physical examinations to detect abnormalities and report findings to veterinarians
Education
Bachelor's degree - Humanities
Lynn University
Boca Raton, FL08-2025
Associate's degree - Elementary Education
Palm Beach State College
Boca Raton, FL01.2023
Skills
- Technical proficiency
- Initiative in identifying solutions
- Adaptability in dynamic environments
- Strategic planning
- Ability to work in a fast-paced
- Writing skills
- Professional etiquette
- Team motivation skills
- Effective communication
- Medical collection
- Blogging
- Client support
- Sales proficiency
- Educational instruction
- Customer relations
Languages
English
Native or Bilingual
Timeline
Administrative Assistant and Aftercare Teacher
Palm Beach International
10.2023 - 05.2024
Receptionist & Sales Associate
Central Animal Hospital
03.2021 - 10.2023
Client Service Representative
Coral Springs Animal Hospital
07.2020 - 02.2021
Blogger/Writer
Law Office of Robert Wayne Pearce
01.2019 - 10.2022
Sales Representative
LA Fitness
08.2018 - 08.2019
Animal Care Specialist
Camp Canine
07.2017 - 12.2018
Bachelor's degree - Humanities
Lynn University
Associate's degree - Elementary Education
Palm Beach State College