Karen Pouliot
Anaheim,CA
Summary
A self-motivated, dependable, and detail-focused professional with strong typing and data entry skills. Able to process information quickly and accurately while maintaining organization and meeting deadlines. Known for adaptability, flexibility, and managing multiple tasks efficiently.
Overview
28
28
years of professional experience
Work History
Administrative Assistant I
IMEG CORP.
03.2025 - Current
- Provided administrative support to engineering teams by preparing, formatting, and coordinating project documentation, including technical specifications using Deltek’s e-SPECS, while consistently meeting project deadlines.
- Created and managed proposals and contract amendments in Salesforce, ensuring accurate data entry and timely processing.
- Maintained and updated the master amendment tracking spreadsheet, ensuring all proposal and amendment data was current, accurate, and properly documented.
- Improved file naming conventions to streamline retrieval and archiving of proposal amendments.
- Exported, formatted, and compiled project specifications through Deltek’s e-SPECS for timely client submissions.
- Generated and distributed bi-weekly opportunity report from Salesforce to project managers.
- Scanned, processed, and distributed shop drawings to clients while maintaining organized and accessible project records.
- Maintained and updated physical and electronic filing systems to support efficient document control and retrieval.
Instructional Aide
Calvary Chapel Schools - Calvary Chapel Elementary
Santa Ana, CA
09.2012 - 03.2025
- Instructing a classroom of 15 to 23 students in a variety of academic subjects.
- Lesson preparation, student supervision, and all administrative tasks.
- Fill in and follow lesson plans when a primary teacher is not available.
- Facilitated clear communication between students, teachers, parents, and staff.
- Partner alongside teacher(s) to track student progress and adjust instructional strategies as needed.
- Manage the classroom Read Aloud program to promote student literacy and engagement.
- Responsible for classroom management during Centers work time, including testing for understanding, and monitoring the Technology Station.
- Provide individualized and small-group instruction to support diverse student learning needs.
- Utilized technology to enhance instruction, such as interactive whiteboards, Chrome books, iPads, and online programs.
- Collaborate with the teacher to address student needs, challenges, and progress.
- Resolve student conflicts through problem-solving and de-escalation to maintain a positive learning environment.
Administrative Assistant II
UnitedHealthcare - Network Medical Management
Cypress, CA
06.2003 - 10.2007
- Supported Chief Medical Officer for the Pacific Region, three Medical Directors, one Director, one Project Manager, and four Medical Management Consultants throughout Los Angeles, Riverside, San Diego, and Orange County.
- Manage the department's purchasing card, and reconciled statements and charges.
- Created requested documents, presentations, and spreadsheets.
- Maintain ongoing communication with staff regarding projects and deadlines.
Project Coordinator II/Administrative Assistant II
PacifiCare Health Systems - IT
Cypress, CA
05.1998 - 06.2003
- Managed over 165 standards and procedures in HTML format on Intranet.
- Reviewed all submissions for new, (and revisions to existing) standards and procedures, including associated forms, documentation, and special graphics.
- Prepared new and revised standards and procedures for approval by senior and executive management, acting as liaison between the content owner and upper management.
- Created an Access database that maintained approximately 600 entries.
- Managed time accounting for 86 employees and contractors, and addressed any timesheet issues employees encountered.
- Managed the recruiting database and provided monthly reporting to Human Resources.
- Participated in creating, implementing, and managing a new in-house training program of over 50 classes and certification programs for over 600 IT employees.
- Negotiated training pricing, and coordinated class schedules with technical vendors.
- Facilitated opening introductions for training classes, and explained classroom policies.
- Maintained two computer labs for training, and acted as project lead in setting up a third lab.
Human Resources Associate I/Admin Associate II
PacifiCare Health Systems
Costa Mesa, CA
11.1997 - 05.1998
- Supported a director and a team of 27 with new hire training and onboarding setup.
- Coordinated background checks and drug screenings for new hires.
- Worked closely with recruitment, posting, and closing job requisitions.
- Managed the corporate education reimbursement program for Southern California employees, which included providing information regarding available benefits and validating reimbursement claims for compliance.
Education
Magnolia High School
Anaheim, CA06-1990
Skills
- Microsoft Office Suite
- Time management
- Collaboration
- Effective communication
- Data entry
- Data management
- Adaptability/Flexibility
- Multitasking
- 10 key
Timeline
Administrative Assistant I
IMEG CORP.
03.2025 - Current
Instructional Aide
Calvary Chapel Schools - Calvary Chapel Elementary
09.2012 - 03.2025
Administrative Assistant II
UnitedHealthcare - Network Medical Management
06.2003 - 10.2007
Project Coordinator II/Administrative Assistant II
PacifiCare Health Systems - IT
05.1998 - 06.2003
Human Resources Associate I/Admin Associate II
PacifiCare Health Systems
11.1997 - 05.1998
Magnolia High School