Excellent interpersonal skills advanced by a business and financial back-round and activities that facilitate collaborative efforts within team environments. Able to use discretion and sound judgement in every task, respecting highly confidential materials and projects. Result driven, with a passion for details. Ability to supply administrative support for complex and time sensitive projects, as well as routine responsibilities. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Karen Price
Arizona City,AZ
Summary
Overview
24
years of professional experience
Work History
GLOBAL LENDING SERVICES
COLLECTIONS COORDINATOR II
06.2022 - Current
Job overview
- Customer service on Late Stage and Repossessions accounts for sub-prime lender
- Worked with customers to pay loans up to date and workout payment arrangements so customer could stay in said vehicles
- Maintained high volume of calls and met demands of busy and productive group.
- Researched accounts and completed due diligence to resolve collection problems.
- Counseled debtors on payment options and arranged installment agreements.
FEDEX
PACKAGE HANDLER
11.2016 - 08.2021
Job overview
- Load packages on pallets and wrapped pallets to be shipped for delivery for the USPS.
- Followed safety regulations to maintain safe work environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
DENNY’S
Assistant Manager
08.2006 - 09.2007
Job overview
- I started as an overnight server and was promoted to Assistant Manager in-training, within 8 months
- Due to an unforeseen illness, I had to resign.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
CITIBANK
Fraud Account Manager
08.2005 - 07.2006
Job overview
- Watched for suspicious activity on Sears credit consumers accounts
- Verified identities through credit bureaus and other resources.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
TRI COUNTY FORD
Executive Administrative Assistant
09.2004 - 05.2005
Job overview
- Listed all vehicle inventor on website for both dealerships
- Answered all incoming phone calls and scheduled appointments for all sales personnel.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
MANPOWER
Administrative Assistant to Senior Vice President
02.2004 - 05.2004
Job overview
- For Giant Food Corporation
- Task included daily excel program presentations, as well as weekly power point presentations
- Answered all incoming phone calls and placed outgoing calls
- Kept a neat and organized calendar
- Addressed all incoming and outgoing mail
- And supplied dictation when needed.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
LENDERS SERVICES LLC
Title Coordinator
08.2002 - 08.2003
Job overview
- Multistate clearing of all liens on property titles, to close on mortgages for multiple lenders
- Reviewed all trusts for Morgan Stanley
- Organized documentation and closing packages for closings
- Scheduled closings between buyer, lender and closing agent.
- Utilized various online databases and public land records to verify ownership information.
- Researched ownership interests and liens on real estate properties.
- Conducted comprehensive title searches to maintain accuracy and compliance of real estate transactions.
- Assisted in preparation of title insurance policies and title commitments.
- Created legal documents such as deeds, mortgages and leases based on title search results.
PROMARK
CSR - Customer Service Representative
09.1999 - 11.2001
Job overview
- Automated phone calls to potential customers for Discover and audit for all sales calls made
- Checked for any type of errors in sales or with disclosures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Our Lady of the Sacred HeartCoraopolis, PA
High school diploma
University Overview
Skills
- Past Due Account Management
- Scripted Conversations
- Accounts Payable and Accounts Receivable
- Process Optimization
- Goals and Performance
- Familiarity with Locating Individuals
- Mortgage Banking and Analysis
- Credit and Collections
- Correspondence Writing
- Cash Collection
- Office Organization
Timeline
COLLECTIONS COORDINATOR II
GLOBAL LENDING SERVICES
06.2022 - Current
PACKAGE HANDLER
FEDEX
11.2016 - 08.2021
Assistant Manager
DENNY’S
08.2006 - 09.2007
Fraud Account Manager
CITIBANK
08.2005 - 07.2006
Executive Administrative Assistant
TRI COUNTY FORD
09.2004 - 05.2005
Administrative Assistant to Senior Vice President
MANPOWER
02.2004 - 05.2004
Title Coordinator
LENDERS SERVICES LLC
08.2002 - 08.2003
CSR - Customer Service Representative
PROMARK
09.1999 - 11.2001
Our Lady of the Sacred Heart
High school diploma
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