Karen Price
Rockdale,TX
Summary
Retail professional with solid track record in leading sales teams and streamlining retail operations. Known for effectively managing staff, improving customer experiences, and increasing sales. Highly focused on team collaboration and achieving measurable results, adaptable to changing retail demands. Expertise in inventory management and staff training.
Hospitality professional prepared to excel in managing front office functions. Proven ability to enhance guest experiences and streamline administrative tasks. Reliable team collaborator with strong communication and problem-solving skills.
Overview
36
36
years of professional experience
Work History
Cashier
Vickers and Graves
Thrall, TX
07.2016 - 05.2017
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Improved efficiency, organized checkout area for optimal workflow.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
Teaching Assistant
Thrall ISD
Thrall, TX
01.1995 - 05.2016
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Designed and implemented engaging classroom activities, resulting in higher student interest and motivation.
- Actively participated in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Enhanced students' understanding of complex mathematical concepts with interactive teaching methods.
Machinist
Basler Electric
Taylor, TX
07.1992 - 12.1994
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
Cashier
HEB Grocery Store
Taylor, TX
05.1989 - 08.1992
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Retail Sales Supervisor
Harbor Freight
Taylor, TX
05.2017 - Current
- Boosted customer satisfaction through exceptional service and timely resolution of concerns.
- Prepared bank deposits by counting cash register drawers at the beginning and end of shifts.
- Greeted customers and helped with product questions, selections, and purchases.
- Ensured secure handling of store operations during opening and closing shifts.
- Coordinated sales activities to ensure seamless daily operations.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Consistently met or exceeded monthly sales targets through proactive leadership and regular performance evaluations.
- Maintained sales staff by selecting, orienting and training 6 full-time and part-time employees.
Education
High School Diploma -
Thrall HS
Thrall, TXSkills
- Customer service
- Attention to detail
- Cash handling
- Telephone etiquette
- Data entry
- Verbal and written communication
- Initiative-taking
Timeline
Retail Sales Supervisor
Harbor Freight
05.2017 - Current
Cashier
Vickers and Graves
07.2016 - 05.2017
Teaching Assistant
Thrall ISD
01.1995 - 05.2016
Machinist
Basler Electric
07.1992 - 12.1994
Cashier
HEB Grocery Store
05.1989 - 08.1992
High School Diploma -
Thrall HS