Karen Ramirez
Redding,CA
Summary
Proven professional with extensive experience in customer-facing roles, notably as a Front Desk Receptionist at North Valley Breast Clinic. Excelled in enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and time management, consistently achieving high efficiency in fast-paced environments. Demonstrated ability to improve operational workflows, contributing to a positive and productive atmosphere. Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
North Valley Breast Clinic
01.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Substitute Paraprofessional
Enterprise Elementary School District
11.2020 - 09.2022
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
Restaurant Hostess
Mosaic Restaurant
11.2020 - 07.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier and Food Server
Taqueria Los Gordos - Pine Street
07.2019 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Server
The Vistas Assisted Living and Memory Care
06.2018 - 07.2019
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
Dental Assisting
Lincoln Dental Assisting Academy
Redding, CAHigh School Diploma -
Enterprise High School
Redding, CA06.2018
Skills
Customer Service
Time Management
Listening Skills
Cash Handling
Telephone Etiquette
Problem-solving skills
Scheduling
Team Collaboration
Appointment Scheduling
Scheduling appointments
Hospitality services
Certification
- Certified Dental Assistant
- Certified in Radiation Safety
- CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
North Valley Breast Clinic
01.2022 - Current
Substitute Paraprofessional
Enterprise Elementary School District
11.2020 - 09.2022
Restaurant Hostess
Mosaic Restaurant
11.2020 - 07.2022
Cashier and Food Server
Taqueria Los Gordos - Pine Street
07.2019 - 05.2020
Food Server
The Vistas Assisted Living and Memory Care
06.2018 - 07.2019
Dental Assisting
Lincoln Dental Assisting Academy
High School Diploma -
Enterprise High School
- Certified Dental Assistant
- Certified in Radiation Safety
- CPR Certified
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