Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Rosales

Lancaster,TX

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience

Work History

Manager

C'los Enterprise LLC
Dallas, TX
06.2021 - 11.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Reviewed contracts before signing them on behalf of the organization.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Trained employees on additional job positions to maintain coverage of roles.

Salesperson

Clos Autosales
DALLAS, Texas
01.2019 - 03.2021
  • Developed and implemented strategies to meet sales quotas.
  • Gathered data on competitors' pricing, products, and promotional activities.
  • Resolved customer complaints promptly and efficiently.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.

Education

High School Diploma -

Justin F Kimball High School
Dallas, TX
05-2012

Some College (No Degree) -

Mountain View College
Dallas, TX

Skills

  • Operations Management
  • Policy Implementation
  • Business Administration
  • Workforce Management
  • Performance Management
  • Complex Problem-Solving
  • Team Leadership

Languages

Spanish
Native/ Bilingual

Timeline

Manager

C'los Enterprise LLC
06.2021 - 11.2024

Salesperson

Clos Autosales
01.2019 - 03.2021

High School Diploma -

Justin F Kimball High School

Some College (No Degree) -

Mountain View College

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Karen Rosales