KAREN STEWART
Jackson
Summary
Detailed-oriented customer service professional with exposure to development, strategic planning, and customer relationship management. Well organized and proactive in providing timely, efficient, and accurate support. Proven track record of completing research, reporting, and information management within demanding time frames. Dedicated and focused. Able to prioritize and complete multiple tasks and follow through to complete project goals. Organized and diligent; with excellent written, oral, and interpersonal skills. Demonstrated ability to exemplify superior problem solving-communication, and multi-tasking skills when faced with challenging situations. Proficient in the use of SalesForce and Social Media management.
Licensed Realtor supporting buyers and sellers throughout all phases of real estate transactions. Provides accurate and detailed information to clients and company. Committed to customer service excellence.
Experienced with property transactions, client consultations, and market analysis. Utilizes negotiation skills and strategic planning to facilitate successful sales. Track record of leveraging communication and relationship-building to achieve client satisfaction.
Overview
12
12
years of professional experience
Work History
Licensed Realtor
The People’s Real Estate Group
Jackson, TN
01.2022 - Current
- Specialize in both listing and selling residential and commercial property.
- Prepare market analysis statistics, bid presentation to buyers & sellers, researched listing, set up title searches and home inspections.
- Promoted sales through advertising, hosted open house events, and participated in the multiple listing services.
- Established positive flow of communication with agents, clients, attorneys, and all personnel involved in closing transactions.
- Negotiated contracts with agents representing buyers and sellers.
- Educated sellers and buyers concerning legal disclosures.
- Facilitated the closing process on behalf of the clients and insured that all parts of the contracts were met prior to closing.
- Proficient in FlexMLS
- Previous mortgage broker experience
Business Key Account Executive
Stanley Black & Decker
Jackson, TN
01.2014 - Current
- Demonstrate working knowledge of Stanley Black & Decker’s business goals and objectives, organized requests and managed high-level documents required for analyzing customer account profiles.
- Perform operational analysis utilizing tools and resources to troubleshoot technology.
- Display knowledge of merchandise, business metrics, and company sales initiatives.
- Well-versed in measuring products performance against agreed quality standards to drive customer satisfaction and profitability.
- Serve as a liaison between sales personnel distributors, and service personnel to manage client expectations and implement process improvement strategies.
- Provide quality customer service; built and maintained endearing customer relationships that ultimately resulted in increased sales and repeated business.
Education
MBA - Business Administration
Union University
Jackson, TN01.2012
BBA - Business Administration
Mt Mercy University
Cedar Rapids, IA01.1989
Skills
- Strong communication skills
- Contract negotiation
- Social media marketing
- Strong organizational skills
- Market analysis proficiency
- Works well independently
Timeline
Licensed Realtor
The People’s Real Estate Group
01.2022 - Current
Business Key Account Executive
Stanley Black & Decker
01.2014 - Current
BBA - Business Administration
Mt Mercy University
MBA - Business Administration
Union University