Karen Swigart
Office Manager
WARRENTON,Georgia
Summary
Accomplished Office Manager with a proven track record at Formetco, LLC, where I enhanced office efficiency and mastered both bookkeeping and administrative oversight. Renowned for resolving customer complaints with unparalleled professionalism and fostering positive relationships, I bring a blend of exceptional administrative support and human resources acumen to any team.
Overview
15
15
years of professional experience
Work History
Office Manager
Formetco, LLC
Tennille, Georgia
10.2022 - Current
- Provided training to new hires on office policies and procedures.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Maintained confidential records relating to personnel matters.
- Responded to customer inquiries via phone or email in a professional manner.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Developed and implemented office policies and procedures.
- Monitored inventory levels and placed orders when needed.
- Managed office inventory and placed new supply orders.
Customer Service Representative
Vision Wireless
Augusta, Georgia
09.2019 - 11.2020
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved customer complaints promptly and efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
Austin High School
Decatur, AL05-1990
Skills
- Billing
- Bookkeeping
- Staff hiring
- Administrative oversight
- Payroll processing
- Human resources
- Administrative support
- Office management
Timeline
Office Manager
Formetco, LLC
10.2022 - Current
Customer Service Representative
Vision Wireless
09.2019 - 11.2020
High School Diploma -
Austin High School
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