Karen Taylor
Lebanon,USA
Summary
Versatile office administrator with a background in customer service and healthcare support. Demonstrates proficiency in processing orders, managing patient records, and verifying insurance. Committed to delivering high-quality service and ensuring operational excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Call Center Representative
Cackle Hatchery
Lebanon, USA
03.2026 - Current
- Taking orders
- Reporting customer shorts/losses for orders
- Requesting catalogs
Patient Advocate
Jordan Valley Community Health Center
Hollister, USA
09.2025 - 12.2025
- Check patients in
- Answer calls
- Verify medical insurance
Bank Teller
Great Southern Bank
Branson, USA
02.2025 - 07.2025
- Cash Handling
- Assisting customers with transactions
- Answering calls
Office Administrator
Airline Graphics, Inc.
Branson, USA
01.2023 - 02.2025
- Managed administrative tasks to support office operations
- Processed emails and organized filing system to maintain accurate records
- Processing Customer Purchase Orders
- Shipping Orders
Education
Medical Records -
University of Phoenix-Online Campus
Online02-2027
High School Diploma - General Studies
Shenandoah High School
Shenandoah, IA05-1999
Skills
- Call handling techniques
- Customer service
- Data entry
- Multi-line phone systems
- Claims processing
- Data entry
- Transaction support
- Administrative support
- Patient scheduling
- Microsoft Office proficiency
- Product knowledge
- Client relations
- Effective communication
- Customer interaction
- Microsoft Office proficiency
Willing To Relocate
- Remote
- Omaha, NE (on site)
Timeline
Call Center Representative
Cackle Hatchery
03.2026 - Current
Patient Advocate
Jordan Valley Community Health Center
09.2025 - 12.2025
Bank Teller
Great Southern Bank
02.2025 - 07.2025
Office Administrator
Airline Graphics, Inc.
01.2023 - 02.2025
Medical Records -
University of Phoenix-Online Campus
High School Diploma - General Studies
Shenandoah High School