Karen Tolentino

Dynamic professional with a proven track record in customer service and professionalism, demonstrated at Munguia Agency and McDonald's. Skilled in customer follow-up and fluent in Spanish, I excel in fostering client relationships and enhancing satisfaction. Achieved significant improvements in customer service ratings through critical thinking and ethical practices.

Experienced with overseeing and optimizing guest experiences in busy dining settings. Utilizes effective team management and conflict resolution techniques to maintain welcoming atmosphere. Track record of fostering culture of exceptional service and operational efficiency.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.