Karen Torres
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Winn Dixie
13200 E Colonial Dr Suite 100, Orlando, FL 32826, FL
04.2018 - 10.2019
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Collected payments and provided accurate change.
- Counted and balanced cashier drawers.
dunkin donuts
13200 E Colonial Dr Suite 100, Orlando, FL 32826, FL
03.2018 - 08.2019
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Discounted purchases by scanning and redeeming coupons.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Cleaned and maintained machinery, tools, and other equipment used in the doffing process.
Education
High School Diploma -
El Redentor Educative Center
4751 Old Goldenrod Rd, Orlando, FL 3282201-2020
Some College (No Degree) - Medical Assisting
Gwinnett Institute
1900 N Alafaya Trail #100, Orlando, FL 32826Skills
- Customer Service
- First Aid/CPR
- Time Management
- Organization
- Customer Relations
- Communication
- Planning
Certification
Certified clinical medical assistants
BLS Certification
Timeline
Cashier
Winn Dixie
04.2018 - 10.2019
dunkin donuts
03.2018 - 08.2019
High School Diploma -
El Redentor Educative Center
Some College (No Degree) - Medical Assisting
Gwinnett Institute
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