Karen Tzi
Stamford,CT
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Cashier
olympic flame burgers
Hesperia, CA
03.2019 - 07.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Collected payments and provided accurate change.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Restaurant Team Member
Five Guys
Redlands, CA
10.2017 - 12.2018
- Assisted in taking customer orders and providing recommendations.
- Delivered food to tables in a timely manner.
- Bussed, cleared, and reset tables as needed throughout shift.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Prepared food items such as salads, sandwiches, desserts., as needed.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Food and Beverage Cashier
Pizza Hut
San Bernardino, CA
03.2016 - 06.2017
- Verified customer identification when accepting checks or credit cards.
- Counted money in the cash drawer at the beginning and end of shifts to ensure that amounts were correct.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Greeted incoming guests warmly and provided them with menus or specials when appropriate.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Cajon High School
San Bernardino, CA06-2017
Skills
- Customer Service
- Payment Processing
- Customer Assistance
- Order Taking
- Cash Handling
- Sales expertise
- Credit and cash transactions
- Customer service excellence
Languages
English
Professional
Spanish
Professional
Timeline
Cashier
olympic flame burgers
03.2019 - 07.2022
Restaurant Team Member
Five Guys
10.2017 - 12.2018
Food and Beverage Cashier
Pizza Hut
03.2016 - 06.2017
High School Diploma -
Cajon High School
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