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High-energy hospitality management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.

Proven leader with extensive experience in operations management and staff development, notably at Wawa Food Markets. Excelled in inventory control and team leadership, driving process improvements and enhancing customer satisfaction. Achieved significant business growth by fostering strong employee relations and leveraging strategic planning skills.

Dynamic Assistant General Manager with a proven track record at Abuleos, excelling in budget control and team leadership. Successfully established frameworks that significantly reduced inventory shrinkage while enhancing employee engagement through effective training programs. Adept at strategic planning and fostering customer retention, driving operational excellence and business growth.

Dynamic business management professional with over twenty years of experience in budget preparation, financial analysis, and P&L responsibility. Proven expertise in strategic planning, customer service excellence, and employee supervision and development, complemented by strong vendor relations and comprehensive administrative support. Exceptional communication skills foster successful interactions with customers and staff, while the ability to produce detailed budget reports and projections enhances organizational effectiveness. Committed to establishing and maintaining professional relationships that drive business success and operational efficiency.

I love my current job but it is always something with upper management that just makes the work place very hostile. I have been the best seller for almost 2 years now, selling memberships and a good conversion is what I spend the day focusing on. My daily responsibilities are schedule,inventory,ordering,phone calls with customers, cash deposits and daily meeting with my employees. I learned from my general manager that if you invest in your people they will invest in the company so I absolutely focus on a good relationship which each employee at all time. Daily goals are set for myself and my team. When I enter the work place from the time I leave I give it my all, I am also very used to working overtime since most the time we are short staffed. I hope you’ll look over my resume and give me a call soon!

Karen Van Drunen

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Assistant General Manager

Assistant General Manager

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Bachelor of Arts - Psychology

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Assistant General Manager

Assistant General Manager

Bachelor of Arts - Psychology

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