Karen Villa
Houston,Texas
Summary
Excelled as a Front Desk Receptionist, mastering customer service and time management to enhance visitor experiences. I adeptly handled high-volume calls and streamlined the appointment process, significantly contributing to a professional and welcoming office environment. My skills in cash handling and insurance verification further supported our team's efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Bella Dental
10.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High School Diploma -
James Taylor High School
20700 Kingsland Blvd Katy Tx 7745005.2022
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Appointment Scheduling
- Check Insurance
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Receptionist
Bella Dental
10.2022 - Current
High School Diploma -
James Taylor High School