Karen Webb
Summary
Accomplished Director of RX for Oklahoma at Northeast Community Action Agency, adept in strategic planning and operations management. Excelled in people management, overseeing 17 counties and managing a $150,000 grant. Proven expertise in fostering partnerships and enhancing client services. Skilled in verbal/written communication and confidentiality handling, significantly contributing to organizational growth.
Overview
22
22
years of professional experience
Work History
Director of RX for Oklahoma
Northeast Community Action Agency
2022.12 - Current
- Responsible for managing daily operations of the patient assistant program
- Provide customer service for potential clients
- Maintain client records complying with HIPPA regulations
- Work directly with pharmaceutical companies, doctor's and nurses to assist client with medication needs
- Oversee 17 neighboring counties within 2 satellite offices
- Manage 7 customer service representatives
- Create strategic planning for personnel and departmental growth
- Promote and advertise RX products at fairs and events
- Network with local businesses to find new partnerships and develop Memorandum of Understanding
- Report directly to Executive Director and Oklahoma Department of Commerce
- Prepare management reports for board members
- Oversee grant funding of $150,000
- Responsible for fiscal year close out
- Work directly with finance officers
- Create purchase orders
Health Insurance Broker
Self Employed
2021.01 - Current
- Licensed benefits professional
- Licensed in California, Arizona, Arkansas and Oklahoma
- Identify potential clients by networking
- Assessing clients risk profile and insurance needs
- Conducting interviews with clients
- Research and compare insurance policies to fit the clients needs
- Email quotes
- Assist with application process
- Correspond in person, online, text, email and by phone
- Coordinate and schedule appointments
Administrative Assistant
University Of California San Diego
2002.02 - 2007.07
- Conduct basic office duties i.e. answer phones, emailed students, word, excel, power point
- Kept PI calendar of events for students
- Assisted students with writing and submitting referral letters for submission to colleges
- Managed students paid work programs and volunteers
- Performed Hr duties
- Wrote job descriptions
- Salary analysis
- Performed payroll duties for employee's
Education
High School Diploma -
Mar Vista High School
Imperial Beach, CABachelor of Arts - Business Administration And Management
University of Phoenix
San Diego, CAInsurance License For Health, Life, And Accident
Northeastern State University
Tulsa, OKSkills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Basic computer skills
- Receptionist duties
- Prepared reports for upper management
- Handles correspondence
- Created and tracked purchase orders
- Coordinated feedback and survey reports
- Conducted new hire interviews and assisted with application process
- Handled confidential paperwork
I enjoy gardening and raising miniature donkeys
I love being outside enjoying the beauty of nature. I also raise and breed miniature donkeys for fun and profit.
Timeline
Director of RX for Oklahoma
Northeast Community Action Agency
2022.12 - Current
Health Insurance Broker
Self Employed
2021.01 - Current
Administrative Assistant
University Of California San Diego
2002.02 - 2007.07
High School Diploma -
Mar Vista High School
Bachelor of Arts - Business Administration And Management
University of Phoenix
Insurance License For Health, Life, And Accident
Northeastern State University