Karen Weimorts
Somerset
Summary
High-energy professional with demonstrated leadership and interpersonal skills developed several years of experience. Knowledgeable in register operation, payment processing and security procedures. Well-organized, professional and respectful at all times.
Overview
12
12
years of professional experience
Work History
Lead Cashier
Roadster
Lytle
10.2024 - 03.2025
- Provided support to other departments when needed such as stocking shelves or running register.
- Responsible for opening and closing registers accurately according to established procedures.
- Assisted in developing store policies related to cashier activities and procedures.
- Monitored team performance on an ongoing basis to ensure adherence to standards.
- Identified opportunities for improving processes related to cash handling and customer service.
- Handled escalated customer service issues professionally and courteously.
- Assisted with training new cashiers in departmental operations and procedures.
- Greeted customers and provided excellent customer service.
- Processed returns and exchanges efficiently while adhering to company policies.
- Learned roles of other departments to provide coverage and keep store operational.
Receptionist
North Star Dodge Chrysler Jeep
San Antonio
01.2021 - 06.2022
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Followed up with customers after completion of service requests.
- Greeted customers upon arrival and provided information on services offered.
- Processed payments and invoices according to established procedures.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints and issues in an efficient manner.
- Maintained detailed records of customer interactions for future reference.
- Determined customer automotive needs by asking relevant questions and working to develop relationships.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Telemarketing Sales Representative
Energy Home Pros
San Antonio
07.2020 - 01.2021
- My experience was cold calling, setting up appointments for windows and/or bathrooms over the phone, handling objections and Rejections.
- I also do marketing during events such as the home and garden shows.
- Developed and maintained customer relationships through outbound calls.
- Generated sales leads through cold calling activities.
- Suggested additional products or services based on customer's needs.
- Met daily call quotas as set by management team.
- Created marketing campaigns designed to increase sales volume.
- Followed up on pending orders, deliveries, and other customer inquiries.
- Handled inbound telephone calls from interested customers.
Assistant Store Manager
Dollar General
Somerset
02.2020 - 07.2020
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided training to new employees on company policies and procedures.
- Trained new employees on store policies, procedures and customer service standards.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Coordinated with vendors to secure product availability at competitive prices.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Maintained a safe working environment by enforcing safety regulations.
- Supervised cash handling processes to ensure accuracy of transactions.
- Organized weekly meetings with department heads to review progress on key objectives.
- Handled scheduling for store shifts to achieve adequate staffing.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Associate
MEGA FURNITURE
San Antonio
04.2018 - 02.2020
- I greet customers as they walk through the door, attend to them.
- I was the top salesperson at that store selling over 75000 a month.
- Collaborated with team members to achieve sales goals.
- Processed sales transactions using point-of-sale systems.
- Attended training sessions for product knowledge updates.
- Prepared reports summarizing daily sales activities for management review.
- Explained warranties and maintenance requirements for products purchased by customers.
- Greeted customers and determined their needs.
- Answered incoming calls from customers inquiring about product availability, pricing and delivery options.
- Demonstrated product features and benefits to customers.
- Processed all paperwork related to sales transactions including invoices, credit card slips.
- Maintained knowledge of current sales, promotions, and policies regarding payment and exchanges.
Sales Associate/Cashier/Customer Service
BOB MILLS FURNITURE
San Antonio
10.2017 - 04.2018
- Greeted customers as they walked through the door, sold over $250,000 within 4 months I worked there.
- Product knowledge, training in oklahoma city for a week in regards to sales, margins, personality traits etc.
- Standard Verbage and more
Sales Associate
Conn's Home Plus
San Antonio
05.2017 - 10.2017
- I worked in the sales industry of conns homeplus.
- I attended customers from the time they walk in, to the time they walked out with a smile on there face and/or products in there hands.
- I am very used to selling, financing, computer work and customer service.
- I left due to a better career opportunity.
Marketing Assistant
Wyndham Destinations
San Antonio
09.2016 - 05.2017
- A marketer's job in the Wyndham destination field is greeting locals and tourists in the downtown area, giving them free tickets and discounts to see a 2 hour timeshare tour.
- I had to persuade the clients to go on this tour so sellers can sell them timeshare.
Cashier/Sales Associate
Burlington Stores
01.2016 - 09.2016
Cashier/Sales Associate
Dollar General
03.2015 - 01.2016
Shift Manager
Arbys Restaurant
03.2013 - 01.2015
Crew Trainer/Cashier
Mcdonald's Franchisee
01.2013 - 03.2013
Education
GED -
Moriarty High School
Skills
- Customer service
- Sales strategies
- Effective communication
- Leadership skills
- POS system proficiency
- CDK computer strategies
- Management Skills
Additional Information
Very hardworking., Easy learner., Quick at doing what I need to do., Great personality., Enthusiastic., Very energized.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Lead Cashier
Roadster
10.2024 - 03.2025
Receptionist
North Star Dodge Chrysler Jeep
01.2021 - 06.2022
Telemarketing Sales Representative
Energy Home Pros
07.2020 - 01.2021
Assistant Store Manager
Dollar General
02.2020 - 07.2020
Sales Associate
MEGA FURNITURE
04.2018 - 02.2020
Sales Associate/Cashier/Customer Service
BOB MILLS FURNITURE
10.2017 - 04.2018
Sales Associate
Conn's Home Plus
05.2017 - 10.2017
Marketing Assistant
Wyndham Destinations
09.2016 - 05.2017
Cashier/Sales Associate
Burlington Stores
01.2016 - 09.2016
Cashier/Sales Associate
Dollar General
03.2015 - 01.2016
Shift Manager
Arbys Restaurant
03.2013 - 01.2015
Crew Trainer/Cashier
Mcdonald's Franchisee
01.2013 - 03.2013
GED -
Moriarty High School