Karen Whittall
Plainivew ,NY
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
33
33
years of professional experience
Work History
Supervisor
GEICO, Government Employees Insurance
02.1990 - 11.2022
- Evaluated staff performance and provided coaching to address inefficiencies.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Conducted routine inspections to check quality and compliance with established specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated employee performance and coached and trained to improve weak areas.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
Education
American Studies - American Studies
SUNY College At Old Westbury
Old Westbury, NY12.1990
Skills
- Motivating Performers
- Processes and Procedures
- Team Assignments
- Supervising Employees
Timeline
Supervisor
GEICO, Government Employees Insurance
02.1990 - 11.2022
American Studies - American Studies
SUNY College At Old Westbury
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