Karen Witer
Midland,MI
Summary
Adept at enhancing operational efficiency and patient satisfaction, I leveraged HIPAA compliance knowledge and strong leadership to implement cost-saving inventory practices and reduce wait times at New Mind Counseling Services LLC. My background also includes maintaining pristine environments at Central Michigan University, showcasing my commitment to excellence and team motivation.
Overview
13
13
years of professional experience
Work History
Medical Receptionist Supervisor
New Mind Counseling Services LLC
02.2022 - 04.2024
- Organized office supply inventory for optimal cost control while maintaining adequate stock levels for smooth daily operations.
- Implemented new procedures to reduce wait times, resulting in higher patient satisfaction scores.
- Ensured a clean and organized work environment by performing regular audits of reception areas.
- Participated in ongoing professional development opportunities, staying current on industry best practices and trends to continually improve performance as a Medical Receptionist Supervisor.
School Custodian
Central Michigan University
01.2011 - 06.2022
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
Education
Bachelor Of Science - Business Administration And Management
Ferris State University
Big Rapids, MI05.1990
Associates Degree - Business Administration
Mid Michigan Community College
Harrison, MI05.1988
Skills
- HIPAA Compliance Knowledge
- Medical Billing Understanding
- Team Building and Motivation
- Office Administration
- Insurance Verification
- Patient Scheduling Expertise
- Appointment Setting
- Strong leadership
- Electronic Health Records Management
- Medical terminology proficiency
- Problem-solving capabilities
- Front Desk Operations
Timeline
Medical Receptionist Supervisor
New Mind Counseling Services LLC
02.2022 - 04.2024
School Custodian
Central Michigan University
01.2011 - 06.2022
Bachelor Of Science - Business Administration And Management
Ferris State University
Associates Degree - Business Administration
Mid Michigan Community College
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